Shipping policy

Order Shipping

We provide FREE worldwide* standard shipping. All our products including lightsabers and accessories are shipped free of charge.
* Unfortunately, due to various factors such as regulations and rates we cannot ship to some locations. They include but are not limited too: Some remote areas of Spain (Las Palmas, Santa Cruz de Tenerife), Some areas of Israel, Iceland.
Return Shipping

Return shipping for warrantied items is free. Returned items that are not warrantied, require shipping to be paid by the customer. Get your return label by contacting info@saberx.ca. Read more about our return and refund process at refund policy.

For items being returned for warranty repair or replacement outside of Canada or the US:
The customer is responsible for shipping the item(s) back to any of the warehouse in Canada or China. We will Refund $15 CAD for the shipping cost.

Due to high demand as well as recent global developments, please allow 7-20 days from your date of purchase for your order to arrive. This is our standard shipping time to all locations. However, in most cases your order will arrive quicker.

Also allow 1-5 days for your order to be processed and shipped.

If you have any questions about your order please contact us at info@saberx.com and provide your order number.

Shipping

We have warehouses around the world in Canada and China and will fulfill your order from the closest available warehouse that has your product in stock.

Tracking your shipment

All our order are shipping with tracking information available. You will receive the tracking number via email and/or SMS when your order ships. In addition to those updates you can also find the tracking information on the order page.