Below FAQ are some common concerns of our customers before purchasing.
If you have other questions, please just send it to info@saberx.ca.

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If you have an issue or query regarding your lightsaber, you may checkout the Lightsaber Instructions.

If you have any other question, drop us an email and we will get back to you soon!

Shipping & Delivery

Yes, we ship all over the world. We provide free standard shipping for all light sabers. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. It usually takes 1-3 business days to process and ship your order. The delivery time is 7-20 days, but most customers get their orders in 2 weeks.
We use all major carriers, and local courier partners. We will select the best carrier based on your location and best available warehouse. You can track your shipment upon requesting your tracking number and carrier.
100% money-back guarantee. No questions asked. Unopened orders within the first 10 days from the delivery date can be returned for a 100% refund. We do not charge a restocking fee but return shipping is paid by the customer. for more information check our Return and Refund section.
We are working on personalization options and they should become available in the near future. Check back soon.
We provide free worldwide shipping on all orders over 299.00$ CAD. Please read more in our Shipping Policy section.


All the amazing lightsaber features and effects can be controlled by just one button. Learn how to use them here.
Many sabers can be connected to create a double bladed light saber. However, at least one of the sabers needs to have the pommel connector with a thread. Alternatively, you can buy a saber connector.
Soundfont is a mode that affects how the saber effects such as motion, blaster deflect, etc sound. Our sabers feature 8-30+ soundfonts. They can be changed when the saber is in the sleep mode by pressing and holding the button until it blinks twice (approx. 1 sec.). Every time the saber switches the soundfont it will play a quote from a SW movie.
Soundfonts modify sound effects giving them a certain "character". Common sound effects featured on our sabers include ignition, motion sounds, blaster deflection, clash and more. They all sound a little different depending on the soundfont selected.
The blades can come separated from the hilt when you order a new saber. They can easily be replaced or attached using a small hex key (included) and screws.
Our sabers are capable of heavy dueling. Our baselit sabers blades are incredibly tough can take strong hits without damage. Our Xenopixel and Proffie saber blades are also very tough, but have electronics in the blade and are not recommended for full dueling. They are able to take recreational dueling, but are not warrantied against dueling damage. If you are dueling be careful to not hit each other and take things slow.
First and foremost the differences are intricacies of the hilt design. The features on the more expensive collections tend to be higher quality. The next major difference is the type of electronics you choose to purchase in your saber. There are currently three levels of electronics available in our sabers and each is better than the last. Each step up offers more features, more customizability and a brighter more realistic saber experience.
Not yet. We want to offer a saber experience that is all-inclusive. Dueling with your saber is an integral part of a saber experience and we currently can't create a retractable blade that is also rated for dueling.
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